Sales Policy for Flashrapic
Effective Date: January 3, 2025
At Flashrapic, we are dedicated to providing a transparent and satisfying shopping experience. This Sales Policy outlines the terms and conditions governing your purchases of our high-quality furniture and related products, whether through our website flashrapic.com or other authorized sales channels. By making a purchase with us, you agree to these terms.
3.1 Product Information and Availability
Product Descriptions: We strive to provide accurate and detailed descriptions of all our products, including dimensions, materials, finishes, and other relevant specifications. However, minor discrepancies or variations may occur due to manufacturing processes or differences in screen displays.
Product Images: Images of our products are for illustrative purposes only and may not always perfectly represent the actual items due to variations in lighting, photography techniques, or screen settings.
Availability: Product availability is subject to change without prior notice. We make every effort to keep our website updated with current stock levels. If a product you ordered becomes unavailable, we will contact you to offer alternatives or a full refund.
Pricing: All prices are listed in the currency stated on our website and are subject to change without prior notice. We reserve the right to correct any pricing errors that may occur. Promotional prices and discounts are valid only for the stated period and are subject to availability.
3.2 Ordering Process
Online Orders: When placing an order online, you are required to provide accurate and complete information, including your name, shipping address, billing address, email, and contact number.
Order Confirmation: Upon placing an order, you will receive an email confirming the details of your order. This confirmation does not constitute acceptance of your order; it merely acknowledges receipt of your order request.
Order Acceptance: An order is considered accepted only when we ship the products and send you a shipping confirmation email. We reserve the right to refuse or cancel any order at our discretion.
Payment: We accept various payment methods, as displayed on our website. You agree to pay for all products ordered and any applicable shipping and handling fees. Your payment information is securely processed by third-party payment processors.
3.3 Shipping and Delivery
Shipping Options: We offer various shipping options, the details and costs of which are presented at checkout. The shipping time frames provided are estimates only and may vary based on location, delivery conditions, and unforeseen circumstances.
Delivery Address: You are responsible for ensuring the accuracy of your delivery address. We are not responsible for deliveries made to incorrect addresses provided by the customer.
Delivery and Installation: Depending on your order, we may offer installation services for certain items. Please review the product details and delivery options for information. Delivery times for furniture items may vary based on size, complexity, and availability.
Shipping Fees: Shipping fees are calculated based on the size, weight, and destination of the order. These fees are clearly displayed during checkout.
Risk of Loss: The risk of loss and damage to products passes to you upon delivery. If your order is damaged during shipping, you must immediately report it to the shipping carrier and notify us as soon as possible.
3.4 Cancellations and Modifications
Order Cancellation: You may cancel your order before it has been shipped. Once an order has been shipped, it is subject to our return and refund policy. To request a cancellation, please contact us immediately.
Order Modification: If you need to make modifications to your order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee that changes will always be possible, especially once an order is in the processing or shipping stage.
3.5 Warranty
Product Warranty: Our products come with a limited warranty that covers manufacturing defects for a specified period. The warranty period may vary depending on the product type. For warranty information, please refer to the warranty document provided with your purchase or contact our customer service team.
Limitations: The warranty does not cover normal wear and tear, misuse, neglect, or damage caused by accidents or improper installation.
3.6 Governing Law
These sales terms and conditions are governed by the laws of the State of Michigan.
3.7 Contact Information
If you have any questions or concerns regarding this Sales Policy, please contact us:
Effective From: January 3, 2025
Hotline: (248) 644-7530
Address: 1266 N Glengarry Rd, Bloomfield Hills, Michigan
Email: info@flashrapic.com
Website: flashrapic.com